28 Oct 04
Sweden’s Litorina Kapital and 3i have signed an agreement to acquire a 35 % stake each of Q-MATIC Sweden AB, the world’s leading Queue Management and Customer Flow Management solution company, for an undisclosed sum. Rest of Q -MATIC will be owned by the founders and Jan Stenberg, Chairman of the company.
Q-MATIC has over 25 000 installations all over the world and more than 60 distributors sell Q-MATIC’s systems in 85 countries. Q-MATIC’s turnover in 2003/2004 was SEK 270 million and it was profitable. It has 180 employees and has its head office based in Mölndal, Sweden.
The global market for Queue Management and Customer Flow ManagementTM solutions has been estimated to grow by 8-10 % annually. Q-MATIC’s biggest customers are in the public sector, financial institutions, and in retail. Two examples are the American IRS and Apoteket AB, the sole retailer for medicinal products in Sweden.
Harold Kaiser, Senior Partner, Litorina Kapital, said: "The global market for Queue Management and Customer Flow ManagementTM solutions is growing. Drivers for growth are the companies and organisations growing needs for improved client service in a cost effective way."
Klas Hillström, Director 3i Sverige commented: "Q-MATIC is an exciting company with a unique market position. The company has a wide product range which can be tailored to meet the client’s needs."
Marcus Sahlin, Managing Director, Q-MATIC, said: "It is great to have 3i and Litorina as Q-MATIC backers. This funding will enable Q-MATIC to grow and expand our business especially in North America. Both 3i and Litorina have experience of business development and together combine strong local and international networks.”
Jan Stenberg will be appointed new chairman in Q-MATIC. Jan Stenberg has a long industrial experience from leading enterprises in Sweden including Ericsson and SAS. Today, Jan Stenberg is also Chairman of international recruitment company Stepstone and Bredbandsbolaget.
Advisors on the deal included Handelsbanken Capital Markets, who were the exclusive financial advisor for main owners.
For further information, please contact:
Harold Kaiser, Senior Partner, Litorina Kapital:
+46 8 545 181 84, +46 708 54 38 00
Karoliina Heimo, 3i Press Office,
+44 207 975 3138
Klas Hillström, Director 3i Nordic plc (UK)
+46 8 506 101 45, +46 705 08 77 12
Marcus Sahlin, Managing Director, Q-MATIC:
+46 31 756 46 20, +46 701 05 46 20
About 3i Group plc
3i is a world leader in private equity and venture capital. We focus on buy-outs, growth capital and venture capital and invest across Europe, in the United States and in Asia Pacific. Our competitive advantage comes from our international network and the strength and breadth of our relationships in business. It underpins the value that we deliver to our portfolio and to our shareholders.
3i has a strong track record in investing in the growth companies in the support services sector across Europe. The most recent investments in the sector include Italian gruppoSTI, in which 3i acquired a 25 % stake and Williams Lea, the leading UK supplier of Business Process Outsourcing solutions in the document and print management market, which has secured a £20 million investment from 3i. For more information, please visit www.3i.com
Q-MATIC has over 20 years experience in Queue Management and has in-depth process knowledge of customer flow optimisation with financial institutions, the public sector, health care and retail. The company started business in 1981 and today is the market leader in this industry, with over 25,000 installations worldwide.
Optimising customer flow improves customer service and creates a more relaxed atmosphere for both customers and staff. This overall process is Customer Flow ManagementTM – managing the flow of people and related information from entry to the point-of-sale or specific service area. The company has subsidiaries in all the major markets and with more than 60 distributors its systems are sold in over 85 countries.Q-MATIC currently has 180 employees and its head office is in Mölndal, Sweden.
For more information, please visit www.q-matic.com
About Litorina Kapital
Litorina Kapital, founded in 1998, is a private equity firm that focuses on acquiring and industrially developing small to mid sized companies in the Nordic region together with senior management. Litorina offers extensive, in-depth expertise through its own organization and its network of industrial advisors.
Litorina Kapital is backed by well recognized long term institutions that together have invested approximately SEK 1 000 million in Litorina Kapital for investments in the Swedish Lower Mid-Market. For more information, please visit www.litorina.se